Bhanu Karkra

Bhanu Karkra
2 posts
Salesforce Service Cloud - Case Management
What is Case? A case is a customer’s question, feedback, or issue What is Case Team? A case team is a group of people that collaborate to solve problems. A case team might contain support agents, support managers, and product managers. For Example on...
May 7, 20223 min read
Create a Contact record on account record Creation using Flow
1) Create a New Flow 2) Select Record-Triggered Flow - Launches when a record is created, updated, or deleted. This auto launched flow runs in the background. 3) Select Auto Layout 4) Select Object as ‘Account’ click Done 5) Action and related Recor...
Oct 16, 20212 min read

Bhanu Karkra